Jakub Mlynář, Andreas Liesenfeld, Lynn de Renata Topinková, Wyke Stommel, Lynn de Rijk, and Saul Albert for Copenhagen Multimodality Day 6: Interacting with AI
The shift towards multimodality and embodiment in interaction research has resulted in new terminology and representational schemes in mainstream publications (Nevile 2015). At the intersection of multidisciplinary fields, for example ethnomethodology and conversation analytics (EMCA) research exploring interactions between humans and ‘AI’, social robots and conversational user interfaces, such methodological shifts are even more difficult to track. How does an approach to the careful and naturalistic study of technology in (and about) social interaction change the key terms, schemas, and practices that make AI a field of technosocial activity? Mostly based on EMCA Wiki bibliography, we map this emerging field and report a bibliometric review of 90 publications directly relevant to EMCA studies of AI (broadly defined) including social robots and their components such as voice interfaces.
We found that the majority of works cited in the EMCA+AI corpus are classics from the human interaction research canon (Garfinkel, Sacks, Schegloff, Goffman), including multimodality (Goodwin, Heath), human-machine interaction (Suchman), and STS ( Latour). The most frequently cited texts are: Sacks, Schegloff and Jefferson’s (1974) ‘turn-taking paper’ (in 45% of items from the corpus), Garfinkel’s (1967) Studies (40%), and Suchman’s book (1987) (31%). Dealing specifically with AI from an EMCA perspective, the paper by Porcheron et al. 2018 about voice user interfaces was the most cited (11%). In addition to this one, two other texts are featured as citation centers: the paper by Alač (2016) and Pitsch et al. (2013) about social robots and their embodiment. This study aims to provide a starting point for a discussion of how concepts such as embodiment, agency and interaction are shared, used and understood through academic citation practices.
Reference
Nevile, M. (2015). Embodied Turns in Research on Language and Social Interaction. Language and Social Interaction Research, 48(2), 121–151.
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